Legal
Welcome to Cobuntu. These Terms of Service ("Terms") govern your access to and use of the Cobuntu platform, website, and services. By accessing or using Cobuntu, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
To use certain features of Cobuntu, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account.
Cobuntu provides a platform that allows creators to sell digital products and event tickets, and communities to list and promote these items in exchange for a commission. Cobuntu acts as an intermediary platform and payment facilitator, but we are not the creator, seller, or organizer of the products and events listed on the platform.
Cobuntu charges a platform fee on transactions processed through the platform. The fee depends on your subscription tier:
Products owned and sold directly by a community within their own hub to their own members incur a 0% platform fee, regardless of subscription tier. Hosting your community is always free — platform fees only apply to sales made through your Hub.
All payments are processed securely by Stripe. Sellers are responsible for Stripe's payment processing fees (typically 2.9% + $0.30 per transaction) and Stripe's tax collection fees (0.5% of the total charged amount). These fees are deducted from the seller's share of the revenue.
When a purchase is made through a community listing, the revenue is distributed automatically. The community receives its agreed-upon commission from the net amount. The platform fee and Stripe processing fees are deducted from the seller's remaining portion.
To protect buyers and ensure smooth refund processing, all funds are held in escrow before being paid out to sellers:
Payouts are created automatically on the 1st and 15th of each month and are processed 14 days after creation. The minimum payout amount is $10 for automatic processing, or $1 for manual requests.
Cobuntu operates an escrow-based refund policy. Refunds are only available while funds are held in escrow. Once the escrow period expires and funds are transferred to the seller, refunds can no longer be processed through the platform.
| Purchase Type | Refund Window | Refund Amount |
|---|---|---|
| Digital Products | Within 14 days of purchase | 100% full refund |
| Event Tickets | Up until 7 days before the event starts | 100% full refund |
| Event Cancellation | Automatic and immediate | 100% full refund |
For full details on how to request a refund and exceptions, please read our complete Refund Policy.
You retain ownership of any content you post, upload, or otherwise make available on Cobuntu. By posting content, you grant Cobuntu a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content solely for the purpose of operating and providing the platform.
You agree not to post content or sell products that:
Cobuntu reserves the right to remove any content or suspend any account that violates these Terms.
When a buyer purchases a digital product on Cobuntu, the platform creates an immutable snapshot of the files at the time of purchase. Buyers retain perpetual access to this snapshot, even if the seller later modifies, archives, or deletes the product from their catalog.
You may terminate your account at any time by contacting support or using the account deletion tools provided in the platform. Cobuntu may terminate or suspend your access to the platform immediately, without prior notice or liability, for any reason, including breach of these Terms.
To the maximum extent permitted by law, Cobuntu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the platform.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of this page and, where appropriate, sending an email notification. Your continued use of the platform after changes become effective constitutes your acceptance of the revised Terms.